Confirmed Sales Customer
"Confirmed Sales Customer" means that this consumer has been verified as having purchased a vehicle from Levis Chevrolet Cadillac.
Confirmed Service Customer
"Confirmed Service Customer" means that this consumer has been verified as having serviced their vehicle at Levis Chevrolet Cadillac.
Feb 21, 2013
Posted 288 days ago
My vehicle had a warranty item that need...
My vehicle had a warranty item that needed to be ordered. My customer service representative "Courtney" ordered my part and called me when it arrived and scheduled my vehicle for service. Courtney knew I was short on time for the service but she told me she would make it happen. I showed up at the time we agreed upon and Courtney immediately took my vehicle back to service. It was done in 30 minutes and I was shocked. She made me feel like a valued customer. I love dealing with Courtney as she knows me by name and always makes sure my service is completed to my satisfaction. She listens to my concerns and always follows-up with a call a few days after the service. Chevrolet needs more people like her working for them. THANKS COURTNEY!!